Beta Data and Account Requests
Updated July 16, 2026
This beta route explains how to ask for help. It is not a final statutory privacy-rights process, deletion policy, or retention schedule; those require approval for each operating jurisdiction.
You may ask about your beta account, request help closing beta access, or raise a privacy question by emailing support@hizivo.comfrom the address associated with the account.
How requests are handled
ZIVO may need to verify that the request comes from the account holder before discussing account information. Do not attach passwords, recovery codes, one-time codes, full card numbers, security codes, bank details, government identity documents, or provider credentials. ZIVO will explain the next safe step through the verified support channel.
Important beta limitations
ZIVO has not finalized the legal entity, operating jurisdictions, approved retention schedule, deletion workflow, or final privacy-rights process for a public launch. Account closure, security preservation, fraud review, and ledger-record obligations can require different treatment. This page does not promise a specific result or timeline.